Shaun Ryan, CEO of SLI Systems talks to Jason Miller from Motorcycle Superstore (www.motorcycle-superstore.com/).

Shaun and Jason discuss how Motorcycle Superstore had a 60% growth rate this year through the economic recession and the secrets to their success. Jason talks about some of their upcoming projects including expanding internationally, a new customer loyalty program and a personal shopping assistant.

Motorcycle Superstore offers the largest online selection of motorcycle gear including helmets, parts, apparel, tires and so much more. They also have a loyal following of their online and print magazine, Motorcycle USA.

Transcript: Jason Miller from Motorcycle Superstore

Length 17 mins and 12 secs.

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Shaun Ryan, CEO of SLI Systems talks to Sascha Deri from Alternative Energy Store (www.altestore.com).

Shaun and Sascha discuss the value for ecommerce businesses in supporting the entire lifecycle of customer needs – from education to installation – thereby building long-lasting relationships with customers.

AltEstore provides renewable energy products such as solar panels and efficient batteries. The company works hard to educate customers about the benefits of renewable enery, and how to install and maintain the systems they buy from AltEStore.

Deri notes that in a tough economic climate, ecommerce businesses that simply provide products will find it difficult to engage customers. AltEstore’s ecommerce site has gradually added instructional videos and articles under a “learn” tab on the site, encouraging visitors to the get the most out of their purchases from the company.

Transcript: Sascha Deri from Alternative Energy Store

Length 26 mins and 07 secs.

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Shaun Ryan, CEO of SLI Systems talks to Lee Brown from Online Golf (http://www.onlinegolf.co.uk).

Online Golf is based in the UK, north of London. They sell all types of golf equipment from accessories, clubs & clothing etc, via their online store and a small bricks and motor store. Online golf is the market leader in their niche market of online retailing for golf and they provide a business that’s very customer orientated.

Online Golf sells 7000 products online and is a pan-European business so they deliver products to all of the main EU countries, including Germany and France. They have experienced a 30% growth rate this year, which defies the current UK economy and they are continuing to grow to annual revenues of 15 million through their strategy of putting the customer first.

Transcript: Lee Brown from Online Golf

Length 23 mins and 50 secs.

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Shaun Ryan, CEO of SLI Systems talks to Larry Joseloff from Shop.org (http://www.shop.org/home). Listen in and find out about the exciting content this year’s Shop.org Annual Summit has in store for online retailers.

Transcript: Larry Joseloff from Shop.org

Length 9 mins and 48 secs.

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Shaun Ryan, CEO of SLI Systems talks to Elizabeth Gross from Steiner Tractor (http://www.steinertractor.com/).

Steiner Tractor are a classic example of a business that has successfully targeted a niche market through online retailing. Steiner tractor distribute tractor parts to a wide customer base not only in the US and Canada, but down under countries such as Australia and New Zealand. Listen to this interesting story and find out how Steiner Tractor are helping hundreds of people around the globe put the finishing touches on their tractors. 

You can find out more about Steiner Tractor by visiting them on Facebook at facebook.com/steinertractorparts or twitter at twitter.com/SteinerTractors.

Transcript: Elizabeth Gross from Steiner Tractor

Length 19 mins and 43 secs.

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Shaun Ryan, CEO of SLI Systems talks to Luke Hilton from Dick Smith Australia (http://www.dse.com.au/).

Transcript: Luke Hilton from Dick Smith

Length 26 mins and 43 secs.

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Shaun Ryan, CEO of SLI Systems talks to Larry Kavanagh from DMinSITE (http://www.dminsite.com/).

Transcript: Larry Kavanagh from DMinSITE

Length 26 mins and 22 secs.

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Shaun Ryan, CEO of SLI Systems talks to Aaron Magness from Zappos (http://www.zappos.com/).

Transcript: Aaron Magness from Zappos

Length 27 mins and 55 secs.

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Shaun Ryan, CEO of SLI Systems talks to Brian Walker from Forrester (http://www.forrester.com/). Shaun and Brian discuss the trends that Ecommerce retailers are set to experience over the coming 12 months and how the shifts in the economy will impact online retailers. Given the current state of the US economy Brian predicts that consumer spending online will remain healthy this holiday season with an expected 12% increase from 2007.

Brian also outlines some great cost effective tips that Ecommerce websites should consider over the tough economic times to come.

Length 23 mins and 28 secs.

Transcript: Brian Walker from Forrester

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